Terms and Conditions
DEFINITIONS & INTERPRETATION
In these conditions, the following words shall, where the context so admits, have the following meanings:-
PREVAILING CLAUSE
Unless otherwise expressly agreed in writing, these conditions shall govern and form part of every contract for the provision of all Goods which are provided by the Institute and shall prevail over and exclude any terms or conditions, whether expressed or implied, of the Customer.
PRICES
Prices in the catalogue and on the website are correct at the time of going to press and all prices quoted are in UK sterling. All prices are subject to VAT at the rate ruling and should be treated as a guide only. Due to our policy of continuous improvement, Green-Tech Ltd retain the right to alter any price or specification without prior notice.
ORDERS
Orders will be accepted by telephone, fax in writing or by e-mail.
QUOTATIONS
Are given without engagement and are based on information provided by the customer.
DELIVERIES
Deliveries will be made as soon as possible after an order is placed (unless the customer specifies a deferred delivery date). The company cannot guarantee a time or date of delivery. Customers are required to be on site at time of delivery, unless they have previously informed the company of alternative arrangement. Timed deliveries will incur an extra charge. No responsibility will be accepted for an overnight 24 hours delivery contracted to an independent carrier which does not arrive on time, nor will any claims for consequential loss be accepted. If the customer requires the delivery vehicle to be driven off the public highway in order to make a delivery, then this will be entirely at the customers own risk and the company will not accept any responsibility for damage to property caused by the vehicles. Unloading of goods is the responsibility of the customer. Goods shall be deemed to be delivered when handed to the carrier.
SHORTAGES/DISCREPANCIES POLICY
The customer is responsible for checking quantities when a delivery is made or they collect. Any shortages/discrepancies must be notified within 48 hours of receipt, by telephone and confirmed in writing within 7 days to the company. After this time no responsibility will be accepted for any shortages or discrepancies. Please note that many items are natural products and as such may have varying colours and textures etc.
CARRIAGE
Where possible carriage will be paid on orders over £300 in value. Access to the delivery address is the customer's responsibility. It is the customer's responsibility to inform the company of any site restrictions to vehicle size.
DAMAGE & RETURNED GOODS
Any goods received damaged or of a defective specification should be notified on the delivery note and within 48 hours of receipt, by telephone and confirmed in writing within 7 days to the company. The company will replace any goods damaged in transit or of a defective specification providing the above conditions are met. No other returns will be accepted. When goods are delivered by a carrier damages must be noted on their paperwork at the time of receipt and on the copy kept by the carrier.
NON-DELIVERY
Must be notified within 5 days of receipt of the invoice and confirmed in writing, otherwise no liability will be considered.
RETURNS POLICY
In exceptional circumstances and only at the discretion of the Directors, goods may be accepted for return. In these circumstances a handling charge of 25% will be applied and the customer is responsible for the safe and complete return of the goods.
TITLE & RESPONSIBILITY
Title of the goods will remain with the company until FULL payment is received. Responsibility and risk in the goods shall pass to the customer upon delivery.
CONSEQUENTIAL DAMAGE
Under no circumstances will the company be liable under this head, nor for those arising through unavoidable delays in manufacture of deliveries
OVERDUE ACCOUNTS
Accounts are due for settlement within 30 days of invoice. Overdue accounts WILL be charged at 5% over Yorkshire Bank base rate. Accounts remaining unpaid after 80 days will also become subject to a 25% surcharge. Payment can be made by cash, cheque, BACS or credit/debit cards. In authorising us to accept payment with your credit/debit card you accept overdue accounts may in the future be settled using your card details. Customers with overdue accounts can expect to have further deliveries suspended without prior price notice.
PESTICIDE & CHEMICAL SALES
All pesticides and chemicals sold are with the understanding that they will be used by competent end users within the guidelines of FEPA (Food and Environment Protection Act 1985). All pesticides and chemicals are sold with the understanding that they are used strictly within the latest Approved Recommendations for that product. When using pesticides and chemicals - always read the label carefully before use.
We reserve the right to alter our terms, conditions and specifications at any time without prior notice. A copy of our current terms and conditions can be requested at any time.
Store images are for illustration purposes only.
In these conditions, the following words shall, where the context so admits, have the following meanings:-
- The Company - Green-tech Ltd Company Reg No. 04543146 (Green-tech)
- The Customer - The organisation or individual from whom the order is received.
- The Goods - Goods or services supplied by the Company to the Customer
- Working Day - Any day which is not a Saturday, or a Sunday or a bank or public holiday in England
PREVAILING CLAUSE
Unless otherwise expressly agreed in writing, these conditions shall govern and form part of every contract for the provision of all Goods which are provided by the Institute and shall prevail over and exclude any terms or conditions, whether expressed or implied, of the Customer.
PRICES
Prices in the catalogue and on the website are correct at the time of going to press and all prices quoted are in UK sterling. All prices are subject to VAT at the rate ruling and should be treated as a guide only. Due to our policy of continuous improvement, Green-Tech Ltd retain the right to alter any price or specification without prior notice.
ORDERS
Orders will be accepted by telephone, fax in writing or by e-mail.
QUOTATIONS
Are given without engagement and are based on information provided by the customer.
DELIVERIES
Deliveries will be made as soon as possible after an order is placed (unless the customer specifies a deferred delivery date). The company cannot guarantee a time or date of delivery. Customers are required to be on site at time of delivery, unless they have previously informed the company of alternative arrangement. Timed deliveries will incur an extra charge. No responsibility will be accepted for an overnight 24 hours delivery contracted to an independent carrier which does not arrive on time, nor will any claims for consequential loss be accepted. If the customer requires the delivery vehicle to be driven off the public highway in order to make a delivery, then this will be entirely at the customers own risk and the company will not accept any responsibility for damage to property caused by the vehicles. Unloading of goods is the responsibility of the customer. Goods shall be deemed to be delivered when handed to the carrier.
SHORTAGES/DISCREPANCIES POLICY
The customer is responsible for checking quantities when a delivery is made or they collect. Any shortages/discrepancies must be notified within 48 hours of receipt, by telephone and confirmed in writing within 7 days to the company. After this time no responsibility will be accepted for any shortages or discrepancies. Please note that many items are natural products and as such may have varying colours and textures etc.
CARRIAGE
Where possible carriage will be paid on orders over £300 in value. Access to the delivery address is the customer's responsibility. It is the customer's responsibility to inform the company of any site restrictions to vehicle size.
DAMAGE & RETURNED GOODS
Any goods received damaged or of a defective specification should be notified on the delivery note and within 48 hours of receipt, by telephone and confirmed in writing within 7 days to the company. The company will replace any goods damaged in transit or of a defective specification providing the above conditions are met. No other returns will be accepted. When goods are delivered by a carrier damages must be noted on their paperwork at the time of receipt and on the copy kept by the carrier.
NON-DELIVERY
Must be notified within 5 days of receipt of the invoice and confirmed in writing, otherwise no liability will be considered.
RETURNS POLICY
In exceptional circumstances and only at the discretion of the Directors, goods may be accepted for return. In these circumstances a handling charge of 25% will be applied and the customer is responsible for the safe and complete return of the goods.
TITLE & RESPONSIBILITY
Title of the goods will remain with the company until FULL payment is received. Responsibility and risk in the goods shall pass to the customer upon delivery.
CONSEQUENTIAL DAMAGE
Under no circumstances will the company be liable under this head, nor for those arising through unavoidable delays in manufacture of deliveries
OVERDUE ACCOUNTS
Accounts are due for settlement within 30 days of invoice. Overdue accounts WILL be charged at 5% over Yorkshire Bank base rate. Accounts remaining unpaid after 80 days will also become subject to a 25% surcharge. Payment can be made by cash, cheque, BACS or credit/debit cards. In authorising us to accept payment with your credit/debit card you accept overdue accounts may in the future be settled using your card details. Customers with overdue accounts can expect to have further deliveries suspended without prior price notice.
PESTICIDE & CHEMICAL SALES
All pesticides and chemicals sold are with the understanding that they will be used by competent end users within the guidelines of FEPA (Food and Environment Protection Act 1985). All pesticides and chemicals are sold with the understanding that they are used strictly within the latest Approved Recommendations for that product. When using pesticides and chemicals - always read the label carefully before use.
We reserve the right to alter our terms, conditions and specifications at any time without prior notice. A copy of our current terms and conditions can be requested at any time.
Store images are for illustration purposes only.