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Digital Sales Advisor

Job Title: Digital Sales Advisor

Reporting to: Digital Team Manager and Sales Manager

Location: Rabbit Hill Business Park, Great North Road, Arkendale HG5 0FF

Vacancy Type: Permanent, Full Time.

Remuneration: Dependent on experience.

Role Outline

Green-tech is the UKs largest landscaping supplier, providing quality landscaping materials and wholesale garden supplies for landscaping contractors, architects, designers and landowners.

Founded in 1994 Green-tech has grown steadily and surely and today is the leading supplier of landscape products and consumables, employing more than 80 people. Sited on our own purpose built business park, with large offices, extensive warehousing and distribution facilities in North Yorkshire, Green-tech is the proud winner of many industry awards. On 4th March 2021 Green-tech was acquired by Origin Enterprises.

The Role

Working alongside our digital and sales team, the role of Digital Sales Advisor is responsible for building relationships with our online customers via telephone, email and live chat. You will process online orders efficiently and accurately, provide quotations and respond to product queries in a timely manner.

Responsibilities

Reporting to the Digital Sales Manager and Sales Manager you will be expected to:

Process online orders.

Ensure contact with customers within the digital database, keeping them up to date with the progress of their orders.

Respond to sales enquiries.

Gain excellent online feedback.

Prepare and follow up sales quotations.

Assist the digital team manager in monitoring stock levels.

Suggest alternative products to customers when items are not available.

Play a key role in developing our online sales.

Develop new customers through digital leads.

As with all roles, your responsibilities may change over time depending on the needs of the business and the above list is not exhaustive.

Skills Required

Computer literate – knowledge of Microsoft Word, Excel & Outlook required

Knowledge of SAP or similar CRM desirable but not essential

Willingness to learn

Customer service

Attention to detail

Interpersonal skills

Due to the location of the office own transport will be required

To apply for the role please send you CV to recruitment@originukoperations.co.uk